Product Care
Last updated: April 3, 2026
An Item Isn’t Perfect
Every piece should arrive exactly as intended.
If something isn’t right, we’ll make it right — in line with our Returns & Exchanges Policy.
Please contact us within 30 days of delivery:
📧 support@amorepiero.com
To assist you without delay, include:
- Your name
- Order number
- Product name
- A clear image of the issue
- A brief description
Once reviewed, we’ll guide you through the next steps.
Incorrect Item Received
If your order isn’t what you expected, we’ll resolve it promptly.
Please email us with:
- Your name
- Order number
- Item ordered
- Item received
- A clear image
Once confirmed, we will arrange the appropriate solution, including return instructions and, where applicable, a prepaid return label.
Please wait for our confirmation before returning any item.
Returns & Eligibility
All returns are handled in accordance with our Returns & Exchanges Policy.
To be eligible:
- Items must be unworn, unused, and in original condition
- All tags must remain attached
- Items must be returned in original packaging
Returns that do not meet these conditions may not be accepted.
Return Shipping
- Customers are responsible for return shipping costs
- If an item is damaged, defective, or incorrect, we will provide a prepaid return label
Availability
Our collections are intentionally limited.
Some pieces may not return once sold out. We encourage you to explore current availability — each release is designed to feel considered and distinct.
Non-Returnable Items
The following are not eligible for return:
- Final sale items
- Gift cards
- Custom or personalized items
- Certain personal care products (if applicable)
Your statutory rights remain unaffected.
We’re Here
For any questions regarding your order or return:
📧 support@amorepiero.com